I have water on my floor.

If ice has accumulated on the floor of the freezer or under the fresh food vegetable pans, this could indicate a clogged drain tube.

  1. First try defrosting the refrigerator overnight. You may need a towel or cloth to  

  2. If you have a static cooling system, clear visible debris from the drain hole at the back of your refrigerator.

  3. If this does not solve the issue please submit a service request.