My question is not found in these FAQs. Where do I look next?

This is a list of commonly asked questions about refrigerators in general. For more specific info please visit the individual sections for each model.

Owner's Manuals:

If you are looking for an owner's manual, you can download a copy at our User Guides and Spec Sheets page on our website.

Parts & Accessory Store:

If you are looking for a replacement part or accessory, you can identify and purchase a part from our parts distributor.

Service Documents:

Please visit our Service Info section for basic service documents like a wiring diagram, parts list, or exploded parts diagram. If you need more detailed information or you are an iio authorized servicer, please email service@iiokitchen.com for credentials to our full service document catalogue.